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Microfinance & NBFCs

AI for Microfinance

Drive financial inclusion with multilingual voice automation for EMI reminders, recovery, and vernacular customer engagement.

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Impact Metrics

Proven Results

Real impact delivered for Microfinance & NBFCs clients

+0%

Collection Rate

0%

Cost Savings

0+

Language Coverage

+0%

Recovery Rate

Advantages

Why Choose TheVertical.ai for Microfinance & NBFCs?

Built specifically for your industry challenges and compliance requirements

Vernacular Voice Automation

15+ Indian languages including Hindi, Tamil, Telugu, Marathi, Bengali for inclusive financial services in rural and semi-urban areas.

Empathetic Collections

AI agents trained on microfinance conversations maintain empathy while improving recovery rates and reducing NPAs.

40% Cost Reduction

Automated EMI reminders and collections reduce field agent costs while scaling operations efficiently.

Credit Profiling through Conversations

Conversational analytics provide insights into borrower behavior, repayment patterns, and credit risk.

Solutions Built for Microfinance & NBFCs

Industry-specific AI solutions designed to solve your biggest challenges and drive measurable outcomes.

EMI Reminder Automation

Multilingual voice and SMS reminders for upcoming and overdue EMIs.

28% improvement in collections
15+ language support
Automated escalations

Debt Collection & Recovery

Empathetic AI-led collections with compliance-first approach for overdue accounts.

22% higher recovery rate
40% cost savings
100% compliance

Customer Onboarding

Vernacular support for loan applications, KYC, and documentation collection.

Faster onboarding
Inclusive access
Reduced dropoffs

Credit Behavior Analytics

Conversational insights into borrower intent, repayment capacity, and risk indicators.

Better credit decisions
Risk prediction
Portfolio insights

Proven Use Cases

Real-world applications delivering measurable impact across Microfinance & NBFCs

Use Case #1

EMI Reminder Automation

Multilingual voice and SMS reminders for upcoming and overdue EMIs.

Key Outcomes
28% improvement in collections
15+ language support
Automated escalations
Reduced field visits
01
Use Case #2

Debt Collection & Recovery

Empathetic AI-led collections with compliance-first approach for overdue accounts.

Key Outcomes
22% higher recovery rate
40% cost savings
100% compliance
Better customer retention
02
Use Case #3

Customer Onboarding

Vernacular support for loan applications, KYC, and documentation collection.

Key Outcomes
Faster onboarding
Inclusive access
Reduced dropoffs
Better reach
03
Use Case #4

Credit Behavior Analytics

Conversational insights into borrower intent, repayment capacity, and risk indicators.

Key Outcomes
Better credit decisions
Risk prediction
Portfolio insights
Reduced defaults
04
ROI Calculator

Calculate Your Potential Savings

See the financial impact of AI automation on your Microfinance & NBFCs operations

Your Current Metrics

50,000
10K250K500K
$15
$5$25$50
20%
0%30%60%
Target Automation with AI80%

Your Potential Savings

Monthly Savings
$135,000
Annual Savings
$1,620,000
3-Year Total Savings
$4,860,000
220% ROIin first year
Case Study

Real Results with Leading Microfinance Institution

The Challenge

High field collection costs, limited vernacular support, and rising NPAs across rural portfolio.

The Solution

Deployed multilingual AI for EMI reminders, collections, and customer engagement.

System Integrations

Core Banking System(Database)
Loan Management System(Platform)
Payment Gateway(API)
Credit Bureau(API)
Field Management App(Integration)

Measurable Impact

Collection Rate
Before
72%
After
92%
+28%
Field Collection Costs
Before
$95,000/month
After
$57,000/month
-40%
Language Reach
Before
3 languages
After
15 languages
+400%
Recovery Rate
Before
58%
After
71%
+22%
Compliance & Security

Enterprise-Grade Compliance

RBI-compliant debt collection practices with Fair Practice Code adherence and complete audit trails.

RBI
GDPR
DPDP
ISO 27001
Fair Practice Code

Ready to Transform Your Microfinance & NBFCs Operations?

Join leading microfinance & nbfcs organizations already saving millions with TheVertical.ai

FAQs

Frequently Asked Questions

Common questions about TheVertical.ai for Microfinance & NBFCs

Still have questions?

Contact our team
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