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E-commerce & Retail

AI for Online Retail

Recover abandoned carts, automate customer support, and increase conversions with AI agents available 24/7.

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Impact Metrics

Proven Results

Real impact delivered for E-commerce & Retail clients

0%

Cart Recovery

0%

Support Automation

+0%

Conversion Rate

<0 min

Response Time

Advantages

Why Choose TheVertical.ai for E-commerce & Retail?

Built specifically for your industry challenges and compliance requirements

Recover 18% of Abandoned Carts

Personalized WhatsApp and SMS campaigns with AI-powered timing and messaging recover lost revenue automatically.

75% Support Automation

AI chatbots handle order tracking, returns, refunds, and product queries 24/7 with <1 minute response time.

Increase Conversions by 12%

AI-powered product recommendations and personalized engagement throughout the customer journey boost sales.

Reduce WISMO Calls by 60%

Proactive order updates via WhatsApp and SMS keep customers informed, reducing "Where Is My Order" support tickets.

Solutions Built for E-commerce & Retail

Industry-specific AI solutions designed to solve your biggest challenges and drive measurable outcomes.

Cart Recovery

Automated WhatsApp and SMS campaigns to recover abandoned carts with personalized offers.

18% cart recovery rate
Personalized messaging
Multi-channel outreach

Customer Support

AI chatbots that handle order tracking, returns, and product inquiries across all channels.

75% support automation
<1 minute response time
24/7 availability

Order Updates

Proactive order status notifications via WhatsApp, SMS, and email.

Real-time tracking updates
Delivery notifications
Reduced WISMO calls

Product Recommendations

AI-powered personalized product recommendations based on browsing and purchase history.

12% increase in AOV
Personalized suggestions
Cross-sell success

Proven Use Cases

Real-world applications delivering measurable impact across E-commerce & Retail

Use Case #1

Cart Recovery

Automated WhatsApp and SMS campaigns to recover abandoned carts with personalized offers.

Key Outcomes
18% cart recovery rate
Personalized messaging
Multi-channel outreach
35% ROI on campaigns
01
Use Case #2

Customer Support

AI chatbots that handle order tracking, returns, and product inquiries across all channels.

Key Outcomes
75% support automation
<1 minute response time
24/7 availability
40% cost reduction
02
Use Case #3

Order Updates

Proactive order status notifications via WhatsApp, SMS, and email.

Key Outcomes
Real-time tracking updates
Delivery notifications
Reduced WISMO calls
95% delivery success
03
Use Case #4

Product Recommendations

AI-powered personalized product recommendations based on browsing and purchase history.

Key Outcomes
12% increase in AOV
Personalized suggestions
Cross-sell success
Better engagement
04
ROI Calculator

Calculate Your Potential Savings

See the financial impact of AI automation on your E-commerce & Retail operations

Your Current Metrics

50,000
10K250K500K
$15
$5$25$50
20%
0%30%60%
Target Automation with AI80%

Your Potential Savings

Monthly Savings
$135,000
Annual Savings
$1,620,000
3-Year Total Savings
$4,860,000
220% ROIin first year
Case Study

Real Results with Fashion E-commerce Platform

The Challenge

72% cart abandonment rate, overwhelming customer support queries, and low repeat purchase rate.

The Solution

Implemented Conversa, OutcomeX, and VerticalCRM for cart recovery and customer engagement.

System Integrations

Shopify/WooCommerce(Platform)
Payment Gateway(API)
Inventory Management(Database)
Shipping Provider(API)
Marketing Automation(Integration)

Measurable Impact

Cart Abandonment
Before
72%
After
54%
-18%
Support Tickets
Before
15,000/month
After
3,750/month
-75%
Conversion Rate
Before
2.8%
After
3.1%
+12%
Repeat Purchase Rate
Before
18%
After
28%
+56%
Compliance & Security

Enterprise-Grade Compliance

Secure payment data handling with PCI-DSS compliance and GDPR-compliant customer data management.

PCI-DSS
GDPR
DPDP
ISO 27001
SOC 2

Ready to Transform Your E-commerce & Retail Operations?

Join leading e-commerce & retail organizations already saving millions with TheVertical.ai

FAQs

Frequently Asked Questions

Common questions about TheVertical.ai for E-commerce & Retail

Still have questions?

Contact our team
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